Ensures that each Butler under his supervision reports to their assignment on time and properly groomed
Is a continual source of help, assistance and information to all the guests
Monitors Butler anticipation for embarkation
Plans and conduct Butlers trainings
Supervises and evaluates the performance of all Butlers
Trains and guide the Butlers to have full knowledge of the meal concepts, times and make necessary reservations
Makes effort to record and anticipate guest’s preferences
Works collectively with the Restaurant Manager to achieve excepted results on the F&B side
Assists housekeeping department with daily and turndown services preparation
Conducts random checks to ensure that all services requested by guests through their assigned Butlers are followed and scheduled as requested
REQUIREMENTS
Working knowledge of Housekeeping and F&B management software and all other software’s used in HK
Microsoft office including power point, word and excel
Fluent English language
Good verbal communication skills
Ability to be both a team player and team leader when necessary
Efficient, courteous and technically excellent housekeeping, laundry and food and beverage service
Benefits of being part of the Scenic Family:
•
Free WI-FI throughout the ship
• Attractive remuneration
• Choice of currency*
• Extraordinary expedition and cruise itinerary
• Crew recreation areas and gym
• Industry-leading ratio of single crew cabins
• Continual training
• Expanding fleet with excellent professional development opportunities