This position covers the following areas: front desk, Assistant Night Manager Crew Office, Hotel Secretary and Shore Excursions Desk. Other responsibilities can be assigned to J.A P, such as the Art Track section. Its main function is to have complete knowledge of the ship, including the activities that are carried out on it, to know the variety of services that the ship offers and to be familiar with them in order to answer the questions of the passengers.
- Serve the passenger in a friendly, positive and professional manner.
- Excellent language management to talk with the passenger, passenger groups and their peers.
- Be able to work under stress.
- Have an active participation in your department.