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  • Retail Manager and Assistant Retail Manager

    Retail Manager and Assistant Retail Manager

    Provide leadership for Cruise Ships ($10 million+ annual revenue) onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement.


    A Retail Manager/Assistant Retail Manager will

    • Motivate and coach a sales team of 20 + people to achieve/exceed sales and promotional targets.
    • Create and execute plans to drive sales.
    • Deliver an outstanding guest experience.
    • Promote high quality retailing standards.
    • Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue
    • Train and coach sales team on company’s standards – product knowledge, selling techniques, asset protection and guest service.
    • Manage inventory with an emphasis on asset protection.
    • Analyze and report sales and talent data to corporate office

    Required Experience and Job Skills:

    • 2+ years of department store or multi-unit retail management experience with annual sales of $ 10 million+. 
    • 2+ years in leading a large and diverse retail sales team with a minimum of 20+ employees and 2+ assistant managers
    • Assess and develop talent, in order to build future leadership pipeline
    • Build relationships at all levels of onboard management, in order to partner and influence business decisions
    • Manage time effectively through prioritization
    • Strong interpersonal and leadership skills
    • Strong verbal and written English language skills
    • Proficiency in MS Excel, Word, Outlook and PowerPoint
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