Sales Associate

To maximise sales by promoting a quality range of merchandise whilst delivering outstanding customer service on board.

Mandatory requirements

  • 2 years experience in sales, duty free or customer service positions in Shops.
  • Preferred previous experience on board and C1D Visa ready.
  • Perfect command of English

Sales and Service

  • Utilise sales skills to ensure all sales targets are achieved and exceeded in designated retail area
  • Deliver outstanding customer service at all times in line with company expectations
  • Meet and greet all guests upon entry into store
  • Ask open ended questions to identify guest needs
  • Utilise add on selling and cross-selling to increase sales
  • Always thank the guest and invite them to return
  • Develop product knowledge to ensure sales targets are achieved and exceeded
  • Participate and assist in the co-ordination of promotions, fashion shows & events

Merchandise and Deliveries

  • Merchandise product ranges in line with company guidelines
  • Maintain shop and window displays
  • Keep shop floor fully replenished
  • Housekeeping responsibilities to include but not limited to, vacuuming, dusting & polishing. Ensure a clean tidy store
  • Maintain storerooms in line with company standards
  • Assist in the delivery process of all merchandise, ensuring it is accurately checked off, SKU’d and priced
  • Assist in accurate cycle and inventory counting

POS and Loss Prevention

  • Accurately process sales through the POS system
  • Adhere to loss prevention programme to minimise shrinkage
  • Be aware and communicate any potential loss to management on board or Central Office LP department

Safety

  • Punctual attendance of mandatory safety training and drills
  • Adhere to all health, safety, security, environmental and company policies and procedures
1

4 stepsBoarding process

If you’re from Argentina, Brazil, Chile, Colombia, Ecuador, Nicaragua, Peru, Uruguay, Venezuela, or have permanent residency in any of these countries, follow the 4 steps below.

Step 1

Application

Step 2

Interview

Step3

Pre Boarding

Step 4

Boarding

Step 1

Aplication

Make a thorough registration! The first filter is through the form and CV, ensure it’s as comprehensive as possible. When filling out your details, provide your previous experiences, company, activity, position, and dates of the same. Bear in mind that the most recent experiences are the most relevant (last 2 years).

  • It’s not necessary for you to apply to more than one position.
  • Make sure to check available vacancies and their requirements.

Some recommendations for a complete CV:

  • CV in format (Word or PDF)
  • Full name as it appears on your passport or ID
  • CV in English
  • Previous job positions with work responsibilities
  • Employment dates in chronological order (month and year of start and end in the position, from most recent to oldest)

Step 2

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Step 3

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Pre-boarding

Upon completing the previous stage, you will be directed to the embarkation department, entered into the system of each cruise company, and will start the necessary documentation process (visas, medical exams, criminal records, and other certifications or documents as required by each company).

You will be awaiting an embarkation date which will occur within 3 to 5 months after completing the aforementioned documentation.

In the event that you decide not to proceed with the process, the vacancy will be offered to another candidate, and if you wish to resume later on, you will need to start the process from the beginning.

Step 4

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Boarding

The cruise company will assign a boarding date. At this time, you will receive the documents you need to sign. Most companies cover flights, although in certain specific cases you will have to buy your one-way ticket. Your Selection Partners boarding administrator will provide you with all the necessary info such as your flight specifications, details of your boarding, emergency contacts and transport contacts, hotel details, and everything required for you to board safely.

Paso 1

Aplication

Make a thorough registration! The first filter is through the form and CV, ensure it’s as comprehensive as possible. When filling out your details, provide your previous experiences, company, activity, position, and dates of the same. Bear in mind that the most recent experiences are the most relevant (last 2 years).

  • It’s not necessary for you to apply to more than one position.
  • Make sure to check available vacancies and their requirements.

Some recommendations for a complete CV:

  • CV in format (Word or PDF)
  • Full name as it appears on your passport or ID
  • CV in English
  • Previous job positions with work responsibilities
  • Employment dates in chronological order (month and year of start and end in the position, from most recent to oldest)

Paso 2

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Paso 3

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Pre-boarding

Upon completing the previous stage, you will be directed to the embarkation department, entered into the system of each cruise company, and will start the necessary documentation process (visas, medical exams, criminal records, and other certifications or documents as required by each company).

You will be awaiting an embarkation date which will occur within 3 to 5 months after completing the aforementioned documentation.

In the event that you decide not to proceed with the process, the vacancy will be offered to another candidate, and if you wish to resume later on, you will need to start the process from the beginning.

Paso 4

Interview

Upon receiving your application, based on your experience and training, if you qualify for any of the available vacancies, you will receive an email where you can choose a date and time for an interview with Selection Partners.
  • The interview will be conducted in English
  • You will be evaluated for all the vacancies and companies available at the time.
  • There is no need to apply for more than one position.
  • Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring.
NOTE! It’s possible that at the time of receiving your application, the vacancies have been filled or there are other candidates with a more suitable profile for the position. If so, you will need to keep an eye out for new opportunities. Some positions require a second interview with the cruise company. If so, you will have a second interview with the head office recruiters who will decide on your hiring. Once approved for the role
  • You will receive the job offer specifying the position on board, salary, and contract duration
  • You will be informed in detail about the hiring conditions, such as airfare costs (mostly covered by the cruise companies) or other expenses related to boarding.
  • After your confirmation, you will need to send reference letters, complete an online English test, and attend an informational conference via Skype.

Boarding

The cruise company will assign a boarding date. At this time, you will receive the documents you need to sign. Most companies cover flights, although in certain specific cases you will have to buy your one-way ticket. Your Selection Partners boarding administrator will provide you with all the necessary info such as your flight specifications, details of your boarding, emergency contacts and transport contacts, hotel details, and everything required for you to board safely.