Creates lasting memories by serving as the voice of shopping and delivering a white glove shopping experience that will engage and excite guests as they discover unique shopping opportunities onboard and ashore, collaborating with the Retail Manager to maximize voyage sales across all product categories.
Excellent public speaking skills coupled with an enthusiastic attitude and the ability to engender excitement about the available shopping opportunities onboard and ashore.
Always clearly explains the product to guests.
Always opens and closes sales using effective sales techniques.
Assists in providing timely and accurate feedback to Effy Supervisor/Ambassador.
Interacts with every guest, showing genuine interest at all times; observing and identifying guests’ needs and adjusting service accordingly.