Sales and Service

• Utilise sales skills to ensure all sales targets are achieved and exceeded in designated retail area
• Deliver outstanding customer service at all times in line with company expectations
• Meet and greet all guests upon entry into store
• Ask open ended questions to identify guest needs
• Utilise add on selling and cross-selling to increase sales
• Always thank the guest and invite them to return
• Develop product knowledge to ensure sales targets are achieved and exceeded
• Participate and assist in the co-ordination of promotions, fashion shows & events

Merchandise and Deliveries

• Merchandise product ranges in line with company guidelines
• Maintain shop and window displays
• Keep shop floor fully replenished
• Housekeeping responsibilities to include but not limited to, vacuuming, dusting & polishing. Ensure a clean tidy store
• Maintain storerooms in line with company standards
• Assist in the delivery process of all merchandise, ensuring it is accurately checked off, SKU’d and priced
• Assist in accurate cycle and inventory counting

POS and Loss Prevention

• Accurately process sales through the POS system
• Adhere to loss prevention programme to minimise shrinkage
• Be aware and communicate any potential loss to management on board or Central Office LP department

Safety

• Punctual attendance of mandatory safety training and drills
• Adhere to all health, safety, security, environmental and company policies and procedures