Crew Self-Service (CSS) is an invaluable web application designed to give cruise ship employees easy access to their personal information and critical updates. Whether you work for Princess Cruises, Seabourn, Holland America Line, or P&O, this platform helps you stay informed and organized while navigating life at sea. Below, we’ve expanded on its features and functionality to help you make the most of this resource.

What Can You Access in CSS?

CSS centralizes all the important details about your employment. Here’s what you can expect to find:

• Company News: Stay updated on announcements, policies, and other key updates from your employer.
• Contract Details: Review your current contract, including start and end dates.
• Rotation Schedules: Access your upcoming work schedules, ensuring you’re prepared for your next assignment.
• Flight Information: Keep track of your travel itineraries to and from the ship.
• Pay Statements: View and download your salary details for each payroll period.
• Manning Agency Contacts: Find contact information for the talent partner or agency supporting your career.
• Ship Itineraries: Check your ship’s scheduled destinations and plan accordingly.

How to Log In to CSS

Accessing your CSS account is simple:

1. Visit the CSS Portal: Navigate to https://crewss.hagroup.com.
2. Enter Your Username: Use your 6-digit Employee/MAPS ID as your username.
3. Input Your First-Time Password: For your initial login, use the last 6 digits of your passport number.
4. Set a New Password: Upon your first login, you’ll be prompted to create a secure, personalized password.

If you forget your password, click the “Need help logging in?” link on the login page to reset it.

Why Keeping Your Contact Information Updated Matter

Accurate and up-to-date contact information ensures seamless communication with your employer, manning agency, and the CSS system itself. Updating your contact details is straightforward:

1. Go to “My Profile”: Once logged in, click on “Profile” to access your personal details.
2. Edit Your Information: Select “Edit Profile” and update your:

• Home Phone Number
• Cell Phone Number
• Email Address
• WhatsApp (include country code + number)

This information is crucial for timely updates about your assignments, travel, or any changes to your contract.

Managing Your Travel Documents in CSS

Your travel documents, such as passports and visas, are also stored in CSS for easy reference. Keeping these documents accurate and current is vital, as they are essential for:

• Boarding flights and ships.
• Complying with international travel regulations.

To ensure accuracy, work closely with your talent partner or manning agency, who can assist you in managing and updating these records.

Best Practices for Using CSS

1. Log in Regularly: Make a habit of checking your CSS account frequently to stay updated on company news, schedules, and other critical details.
2. Secure Your Account: Use a strong password and update it periodically. Avoid sharing your login credentials with anyone.
3. Monitor Notifications: Pay attention to any alerts or messages within the system to avoid missing essential updates.

Crew Self-Service (CSS) is a vital tool for cruise ship employees, providing centralized access to your professional and personal information. Whether you’re checking your itinerary, updating your contact details, or reviewing your contract, CSS ensures you have everything you need at your fingertips.

By keeping your profile current and logging in regularly, you’ll stay informed and ready to meet the demands of your role. If you encounter any issues, don’t hesitate to reach out to your talent partner or manning agency for assistance.

For more tips and insights into working at sea, explore our blog at Selection Partners.