Watch Specialist

To maximise sales by promoting a range of premium watches whilst delivering outstanding customer service on board.

Position Highlights

  • Strong retail background and knowledge of premium watches (Rolex, Citizen, etc).
  • Excellent face to face customer service and sales ability.
  • Motivated and driven to achieve sales targets.
  • Proven ability in public speaking and showcasing luxury items.
  • A strong team player who is goal orientated

Sales and Service

  • Utilise sales skills and develop premium watch product knowledge to ensure all sales targets are achieved and exceeded
  • Deliver outstanding customer service at all times in line with company expectations
  • Be confident and professional closing high ticket sales
  • Deliver professional seminars on a range of premium watches
  • Co-ordinate premium watches promotions and events
  • Provide feedback to Retail Manager on fast and slow selling lines
  • Take initiative in learning about new product ranges
  • Work alongside and assist Trunk Show vendors

Merchandise and Deliveries

  • Assist in the delivery process of all retail merchandise to include manual handling and stock replenishment
  • Merchandise premium watch ranges in line with company guidelines
  • Maintain shop and window displays
  • Ensure accurate inventory records and conduct daily piece counts in line with company loss prevention programme to minimise shrinkage
  • Ensure merchandise is accurately priced and SKU’d
  • Store back-up merchandise ensuring stock is secured and will not be damaged

Loss Prevention and POS

  • Run an accurate perpetual inventory
  • Ensure merchandise is locked and secure at all times
  • Accurately process sales through the POS system
  • Discounts to be pre-authorised by the Retail Manager or company directive
  • Adhere to company loss prevention program to minimise shrinkage


  • Punctual attendance of mandatory safety training and drills
  • Adhere to all health, safety, security, environmental and company policies and procedures